Waterfall Tours Privacy Policy

Waterfall Tours values your privacy and understands its importance. While we may collect certain information to provide you with the best service, we will never share your personal information with third parties who are not affiliated with our company.

To ensure an exceptional tour experience and to monitor our website traffic, we may gather information from you. This can include but is not limited to, your name, address, phone number, fax number, email address, IP address, and credit card information.

For credit card details, we collect this information solely to process payments and issue refunds. We respect your financial privacy and handle it with utmost care.

Our website analytics may automatically capture data such as your location, IP address, and other information commonly shared with websites. Rest assured, this information is only used to track website traffic and will never be sold or shared with anyone.

We are not responsible for monitoring by unaffiliated third parties while you access Waterfall Tours. This may include, but is not limited to, surveillance by your internet service provider, employer, hackers, or government agencies.

If you have shown interest in or purchased a tour with Waterfall Tours, you may receive follow-up messages from us. These communications will only continue with your consent, and you can unsubscribe at any time.

Waterfall Tours complies with all United States laws and legal requirements. We handle and use your personal information in accordance with U.S. laws and the Constitution.

What Types of Personal Information Does Waterfall Tours Collect?

Waterfall Tours collects only essential personal information, including your name, phone number, billing address, IP address, and credit card details. Each piece of information is handled with the highest level of care and sensitivity.

When Does Waterfall Tours Gather Your Information?

Like most websites, we automatically collect your general location and IP address when you visit our site. All other information is gathered only when you choose to provide it to us directly.

How Does Waterfall Tours Use Your Personal Information?

We use your information to contact you when you express interest in our Waterfall Tours packages or services. Additionally, credit card information is used solely for processing agreed-upon payments. We may also use your data to improve our products and services, helping us understand our target clients and tailor our offerings to meet their needs.

How Does Waterfall Tours Protect Your Personal Information?

Your privacy is of utmost importance to us. Beyond our personal efforts to safeguard your information, we implement strong protections for our website and systems to prevent security breaches. We work diligently to protect your personal data, recognizing that our company’s integrity relies on the trust our clients place in us.

Credit card transactions are processed with top-notch online security systems. We also reserve the right to update and further secure all provided credit card details to help ensure the safety of your financial information.

Does Waterfall Tours Comply with Relevant Privacy Laws?

Waterfall Tours adheres to all applicable U.S. laws, including the Fair Information Practices, the California Online Privacy Protection Act (CalOPPA), the Children’s Online Privacy Protection Act (COPPA), and the CAN-SPAM Act.

According to Fair Information Practices, Waterfall Tours Will:

• Notify you within 7 business days in case of a data breach
• Inform users of data breaches via email and website notification
• Adhere to the individual redress principle

According to CalOPPA Requirements, Waterfall Tours Will:

• Provide a link to our privacy policy on our homepage or the first major page
• Allow anonymous website visits
• Respect Do Not Track (DNT) browser settings

According to the COPPA Requirements, Waterfall Tours Will:

• Not collect personal information from children under 13
• Not market to children under 13

According to the CAN-SPAM Act Requirements, Waterfall Tours Will:

• Not use false or misleading header information
• Not use deceptive subject lines
• Clearly identify messages as advertisements
• Include our physical location in communications
• Provide instructions on how to opt out of future emails
• Honor all opt-out requests promptly
• Monitor the activities of third parties operating on our behalf

If you wish to be removed from our mailing list or update your personal information, please email us.